Warranty Statement
1st December 2011
In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other applicable law, Auto Electrical Imports Pty Ltd (AEI) provides the following warranty against defects (Warranty):
(a) Subject to clause 1.0 (b), if during the first twelve (12) months from the date of purchase from AEI (Warranty Period) the goods purchased by you from AEI (Goods) prove defective by reason of improper workmanship or material components and none of your statutory rights or remedies apply, we will repair or replace such Goods without charge. This warranty does not cover normal wear and tear. (b) Notwithstanding clause 1.0(a), particular Goods sold by AEI have a Warranty Period which differs from that set out in clause 1.0. If you purchase a Good listed in the Appendix, that Good will have a Warranty Period as stated for that Good in the Appendix. - In order to claim under this Warranty you must:
(a) Contact AEI within the Warranty Period on the Contact Information provided below and
(b) Provide to AEI:
(i) details of the Goods;
(ii) a detailed description of the defect;
(iii) your personal details;
(iv) proof of purchase of the Goods (including supplier, date and place of purchase and identity of Goods).
Any Good the subject of a warranty claim may only be returned to AEI by prior arrangement with AEI.
You must bear the expense for the return of the Goods and such other expenses incurred by you and associated with a warranty claim.
Contact information
- Auto Electrical Imports Pty Ltd
- Contact – Warranty officer
- Return Address – 129 Kerry Rd, Archerfield, Queensland, Australia, 4108
- Contact Number – 07 3274 3077
- Warranty claims will be processed by AEI in a timely manner and reports made available to you providing information pertaining to your warranty claim.
- AEI may at its discretion elect to repair or replace the Goods. AEI may also at its discretion elect to substitute the Goods with a similar alternative product of AEI’s choosing.
- AEI does not have to repair or replace the Goods under this Warranty if the Goods have been modified, disassembled, misused, improperly or inappropriately installed, operated or repaired, abused, damaged or not maintained in accordance with the manufacturer’s instructions.
- High intensity gas discharge lamps (HID) can contain dangerous voltages. Disassembly of a HID must never be undertaken by you and may void this Warranty.
- This Warranty is limited to repair, replacement or substitution of Goods only. To the extent permitted by the law, AEI will not be liable for any loss or damage caused to property or persons arising from any cause whatsoever.
- This warranty is only valid and enforceable in Australia and New Zealand.
- Australia: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- New Zealand: Our Goods come with guarantees that cannot be excluded under the Consumer Guarantee Act 1993. This guarantee applies in addition to the conditions and guarantees implied by the Consumer Guarantee Act 1993.
Appendix 1.0
1.1 Brigade BBS tek White Sound alarm series – warranty period Lifetime (vehicle)
1.2 Brigade Tonal Self Adjusting alarm series – warranty period Lifetime (vehicle)
1.3 Brigade Tonal Manual Adjusting alarm series – warranty period 2 years
1.4 Brigade Tonal Fixed Volume alarm series – warranty period Lifetime (vehicle)
1.5 Brigade Economy Fixed Volume alarm series – warranty period 2 years
1.6 Brigade Dual Function alarm series – warranty period 2 years
1.7 Brigade Constant Tone Speaker alarm series – warranty period 2 years
1.8 Brigade Backchat Intercom series – warranty period 2 years
1.9 Brigade Ultrasonic Sensor series – warranty period 2 years
1.10 Brigade Backeye Elite monitor series – warranty period 3 years
1.11 Brigade Backeye Elite camera series – warranty period 3 years
1.12 Brigade Backeye Select monitor series – warranty period 2 years
1.13 Brigade Backeye Select camera series – warranty period 2 years
1.14 Pulsed Radar reversing sensor series –warranty period 2 years
1.15 Visionalert LED rotating beacon and minibar series – warranty period 5 years
1.16 Visionalert heavy duty LED series– warranty period 5 years
1.17 Visionalert heavy duty Xenon series warranty period 5 years
1.18 Visionalert Reflex LED minibar series – warranty period 3 years
1.19 IONNIC LED Beacon - warranty period 5 years.
1.20 IONNIC Invader LED lightbars - warranty period 5 years.
1.21 IONNIC Traffic master directional arrow – warranty period 5 years
1.22 IONNIC K, KR, KS and KL series LED emergency modules – warranty period 5 years
1.23 IONNIC LED warning bar series – warranty period 5 years
1.24 IONNIC Covert series LED – warranty period 5 years
1.25 IONNIC LED Worklamps - warranty period 5 years
1.26 IONNIC MS-LOR & MS-LOP controllers – warranty period 2 years
1.27 IONNIC Handbrake alarm control module – warranty period 2 years
1.28 IONNIC Smart battery Isolator series – warranty period 2 years
1.29 Nordic Heavy Duty LED worklamps – warranty period 5 years
1.30 Class1 – Eskey products – warranty period 2 years
1.31 Automotive Bulbs, Globes and Tubes – no warranty offered